Certificate

Saman Soltani

hereby obtains a certificate after successfully completing the following learning program:

Effective Communication

Description:

Participants learn about common pitfalls in communication and to use Transactional Analysis to analyze and understand their communication situations. Also, the topic of communicating within a leadership role is being discussed.

Scope:

  • 8 Chapters
  • 2 Quizzes
  • 11 Videos
  • 40 Pages of material for learning and reflection

Content:

  • Understanding basic models of communication
  • Reflection of own communication patterns
  • Overview of methods to increase the quality of conversations
  • Empowerment through transactional analysis
  • Communication when assuming responsibility

Topics:

  • Successful communication
  • Productive teamwork